Frequently Asked Questions

Gii is a contract manufacturer focused on custom cables and connectors for medical devices. That single-minded specialization is the core of the business — supported by complementary capabilities including electromechanical assembly, PCBA, and metal stamping. We work primarily with OEMs building energy-based and diagnostic medical devices.

Our primary focus is energy-based and diagnostic medical devices — areas like surgical instruments, robotics and navigation, patient monitoring, diagnostic imaging, and pain management. We also support select industrial and commercial programs where our cable and connector expertise adds value.

Visit our Request a Quote page and tell us about your program. A Gii engineer — not a generic sales queue — reviews each request and typically responds within one business day.

Gii operates across three regions: engineering and program management at our US headquarters in Pocasset, Massachusetts; nearshore manufacturing in Heredia, Costa Rica; and high-volume production in Asia, anchored by our Asia HQ in Hong Kong and manufacturing in Dongguan, China. We also maintain US offices and warehousing in Jacksonville, Florida and St. Louis, Missouri.

Our nearshore facility in Heredia, Costa Rica gives US OEMs an alternative to Asia-only production. It offers US time-zone alignment for real-time collaboration, shorter transit times than Asia, and reduced China tariff exposure — without sacrificing quality or capacity.

Yes. Our multi-region footprint lets us match each program to the right facility and, where it makes sense, dual-source production for resilience. We regularly help OEMs reduce concentration risk and de-risk their supply chains.

Lead times depend on product complexity, volume, and the manufacturing region selected — nearshore production generally moves faster than Asia. Rather than quote a generic number, we give you a clear, program-specific timeline as part of your quote.

We run a dedicated global procurement organization that manages domestic and international supply chains, supplier relationships, and logistics. That structure kept programs moving for our customers through the disruptions of the COVID-19 period, and it remains central to how we protect continuity today.

Both. Beyond building to your prints, Gii designs custom connectors — often to replace expensive off-the-shelf branded connectors — backed by full design-for-manufacturability (DFM) review. Custom connector design is one of the most effective ways we engineer cost out of a program.

We use a structured tech-transfer process: an upfront engineering and documentation review, process and quality validation, and a controlled production ramp. The goal is to move your program with minimal disruption and full traceability from day one.

Yes — it is core to how we work, not an add-on. Through custom connector design, material optimization, and DFM reviews, we engineer cost out of your cable and connector program while protecting quality. Our premise is simple: the best cable or connector doesn't have to be the most expensive one.

Yes. We support programs from concept and prototyping through design validation and into volume production, bringing engineering input early when it has the most impact on cost and manufacturability.

Minimums vary by product type and program. Rather than apply a blanket MOQ, we'll discuss your estimated annual volume and find an arrangement that fits — share your details on the quote form and we'll advise.

Our capabilities span custom connectors, cable assemblies, electromechanical assembly, PCBA, and metal stamping — with cable and connector programs as the cornerstone of everything we build.

Gii is an FDA-registered medical device establishment and is ISO 13485 certified, and we operate an ISO 8 clean room. If your program requires specific documentation or additional certifications, contact us and we'll confirm what applies.

We treat customer IP as your property and routinely work under non-disclosure agreements. Program information, designs, and documentation are handled with controlled access and confidentiality throughout the engagement.

Yes. Our ISO 13485 quality management system supports material traceability, device history records, and validation documentation appropriate to regulated medical device manufacturing.

Yes — Gii maintains ISO 8 clean room capacity to support programs with cleanliness and contamination-control requirements.

Zero failure is our standard. Every connector, assembly, and device is engineered and built to meet or exceed FDA, ISO 13485, and customer-specific requirements — with quality systems designed to be auditable.